Cleveland Water & Fire Restoration

Field Sales Manager

Ready to Lead and Inspire a Sales Team?

Are you a high-energy, motivational leader with a proven track record of success in sales leadership? Do you thrive in coaching and developing sales teams to achieve and exceed goals? If so, Cleveland Water & Fire Restoration (CWFR) is looking for you to lead, train, and drive our team of 4 to 8 outside sales representatives to success.

At CWFR, we help people in crisis, whether they're facing fire, water, or mold damage. As our Sales Manager, you'll play a key role in ensuring our clients receive outstanding service while growing a high-performance sales culture. This position offers significant earning potential, career advancement, and leadership development in a recession-resistant industry.

Cleveland Water & Fire Restoration is a fast-growing, faith-driven company with a mission to glorify God, improve lives, and deliver world-class service. We believe in trust, extreme ownership, accountability, and mastery, ensuring that every team member is supported, challenged, and rewarded for their contributions.

We invest in continuous learning, leadership development, and personal growth, ensuring our employees excel professionally and personally. If you're hungry for success, humble in leadership, and smart in decision-making, we want you on our team.

Learn more about us at: https://clevelandwaterandfire.com/ 

As the Sales Manager, you'll start by training in our First Responder (FR) sales role for one to three months to master our sales process and methodologies. Once fully onboarded, you'll step into the leadership role, managing and mentoring our sales team.

Key Responsibilities:

• Oversee performance, training, and coaching of First Responders (FRs) and Air Quality Inspectors (AQIs).
• Set clear sales goals, track performance, and implement action plans when needed.
• Conduct ride-alongs with underperforming representatives to improve their closing ratios.
• Provide weekly performance reviews and ongoing coaching.
• Act as a First Responder (FR) or Air Quality Inspector (AQI) when needed, which may include after-hours work.
• Lead weekly role-playing exercises to improve sales techniques.
• Hire, train, and, when necessary, terminate sales team members.
• Assist with appointments, conflict resolution, and business development events.
• Train and oversee the phone sales team to ensure all calls are handled properly.
• Monitor call quality, ensuring no missed calls or voicemail delays.
• Conduct daily call reviews for quality control and training.
• Ensure call scripts are followed accurately and optimize the call tree setup.

What We're Looking For:

• Proven leadership experience in sales, with a track record of growing and managing a successful team.
• Strong coaching, training, and mentoring skills with the ability to elevate a sales team to the next level.
• Results-driven mindset with the ability to analyze data and make strategic decisions.
• Excellent communication skills, both in leading a team and engaging with customers.
• Extreme ownership mentality with a strong sense of responsibility for team success.
• Ability to motivate and inspire a team while fostering a high-performance, accountability-driven culture.
• Willingness to work flexible hours, including evenings and weekends when needed.
• Valid driver's license and ability to relocate to Bedford Heights, OH before starting work.

What We Offer:

• Full Time Position
• Competitive Compensation at $100,000 to $200,000, based on performance.
• $300 Monthly Health Insurance Stipend
• 401(k) Matching. Up to 4% After 90 Days
• Life Insurance and Paid Holidays (After 90 Days)
• PTO Accrual Schedule (After 90 Days)
• Company Phone and Vehicle 
• Ongoing Leadership and Personal Development Opportunities

Ready to Take the Lead? Apply Today

If you're ready to own this role, lead a team, and make a significant impact, we'd love to hear from you. Apply now and take the next step in your leadership career with Cleveland Water & Fire Restoration.